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‎08-21-2021 03:10 AM - edited ‎08-21-2021 12:58 PM

HP Recommended
Product: OMEN 25L GT12-0025ur
Operating System: Microsoft Windows 10 (64-bit)

Hi!

I Wanted to upgrade my i5 10400 to i7 11700 on Dorado motherboard, but as soon as i installed new CPU - nothing happens on the start, just black screen.
I have updated BIOS to the latest version availible on site (F.17 Rev.A), but it didn't help

Does Dorado motherboard supports Intel 11th gen processors?

UPDATE: I have checked this CPU with another motherboard, so it is Ok and works fine.
SUM: Dorado motherboard does not support 11th gen processors 😞

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2021 03:33 AM - edited ‎08-21-2021 03:35 AM

HP Recommended

Hello
sorry, i think your problem answers your question!

motherboard specifications, Dorado

 

 

  • TDP: up to 65 W
  • Socket type: LGA 1200
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    Intel Core i5-10400 (Comet Lake-S) 2.9 GHz base frequency, up to 4.3 GHz with Intel Turbo Boost Technology, 12 MB cache, 6 cores
    65 W
    Intel Core i5-10400F (Comet Lake-S) 2.9 GHz base frequency, up to 4.3 GHz with Intel Turbo Boost Technology, 12 MB cache, 6 cores
    65 W
    Intel Core i7-10700 (Comet Lake-S) 2.9 GHz base frequency, up to 4.7 GHz with Intel Turbo Boost Technology, 16 MB cache, 8 cores
    65 W
    Intel Core i7-10700F (Comet Lake-S) 2.9 GHz base frequency, up to 4.7 GHz with Intel Turbo Boost Technology, 16 MB cache, 8 cores
    65 W
    Intel Core i9-10900 (Comet Lake-S) 2.8 GHz base frequency, up to 5.2 GHz with Intel Turbo Boost Technology, 20 MB cache, 10 cores
    65 W
    Intel Core i9-10900F (Comet Lake-S) 2.8 GHz base frequency, up to 5.2 GHz with Intel Turbo Boost Technology, 20 MB cache, 10 cores
    65 W

 

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6 REPLIES 6

‎08-21-2021 03:33 AM - edited ‎08-21-2021 03:35 AM

HP Recommended

Hello
sorry, i think your problem answers your question!

motherboard specifications, Dorado

 

 

  • TDP: up to 65 W
  • Socket type: LGA 1200
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    Intel Core i5-10400 (Comet Lake-S) 2.9 GHz base frequency, up to 4.3 GHz with Intel Turbo Boost Technology, 12 MB cache, 6 cores
    65 W
    Intel Core i5-10400F (Comet Lake-S) 2.9 GHz base frequency, up to 4.3 GHz with Intel Turbo Boost Technology, 12 MB cache, 6 cores
    65 W
    Intel Core i7-10700 (Comet Lake-S) 2.9 GHz base frequency, up to 4.7 GHz with Intel Turbo Boost Technology, 16 MB cache, 8 cores
    65 W
    Intel Core i7-10700F (Comet Lake-S) 2.9 GHz base frequency, up to 4.7 GHz with Intel Turbo Boost Technology, 16 MB cache, 8 cores
    65 W
    Intel Core i9-10900 (Comet Lake-S) 2.8 GHz base frequency, up to 5.2 GHz with Intel Turbo Boost Technology, 20 MB cache, 10 cores
    65 W
    Intel Core i9-10900F (Comet Lake-S) 2.8 GHz base frequency, up to 5.2 GHz with Intel Turbo Boost Technology, 20 MB cache, 10 cores
    65 W

 

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Windows 11 22h2 inside , user

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‎08-21-2021 03:38 AM - edited ‎08-21-2021 03:38 AM

HP Recommended

Okay 😞

i7 11700 have the same TDP (65w) and Socket type (LGA 1200), i thought it was enough for this CPU to run on Dorado

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‎08-21-2021 03:42 AM

HP Recommended

Sorry, it's pretty random with this type of motherboard
I recently saw a user who managed to install a processor, not referenced by Hp
Sometimes without updating the bios, it works
But there, you indicate that you have already made the update, and no other available, and nothing says that it would work anyway.
sorry no luck

There remains the possibility of improper handling of a damaged processor.
I hope it works with the original one at least!

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎08-21-2021 03:46 AM

HP Recommended

Thank you for the fast and complete answer, I will try it with another motherboard, hope CPU is not damaged

Have a good day

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‎08-21-2021 03:58 AM

HP Recommended

thank you
have a nice week end

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎08-21-2021 05:11 AM

HP Recommended

Thanks.

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