Download and Install Assistant stopped running windows 11

[Kevin2313]

Download and Install Assistant stopped running in middle of update

[Irfan_06]

Hi @Kevin2313,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with installing updates from HP support assistant for your PC.

Please follow the below steps to fix the issue.

A) Perform a power drain on your PC.

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and check if you are able to install updates from the application again.

Uninstall the application and restart the PC.

Kindly refer to the below link to install the HP support assistant again and let me know if that resolves the issue.

https://support.hp.com/us-en/help/hp-support-assistant

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support