Dvd cd bd not working properly

[Spookie]

My usb connected devices (2) will not play movies properly. The first device is a HP dvd-cd drive that does not play dvds. All that is displayed is confetti and garbled sound. The second device is a Mat**bleep**a bd-dvd-cd drive that will play bd discs but the sound is also garbled. It will also not play a dvd, again with the same results as the HP drive. I have tried several disc programs from “Any Dvd” to “Leawo Dvd/BD” players. All are supposedly for use with any of the movie discs we have. I have tested the discs on a separate system (an older HP with a BD drive installed internally) as well as a dvd player on the tv, and all will play well.

Both payers are set for Region 1.

Computer Model HP Laptop 17t-cn300

Product number: 767K9AV

13th Gen Intel(R) Core(TM) i5-1335U 1.30 GHz

Edition Windows 11 Home

Version 23H2

Installed on ‎2/‎27/‎2024

OS build 22631.4037

Experience Windows Feature Experience Pack 1000.22700.1027.0

External HP DVD/CD drive.

Product number: F2B56AA

External Mat**bleep**a BD-CMB Drive UJ141AL USB

Is there a resolution for this problem? I have contacted both software providers and have not received any response that helped with this problem.

[banhien]

@Spookie 

You need a software. External ODD (Optical Dics Drive) should come with a software to play DVD's and BD's (if applicable) because Windows Media player is not good enough to play.

You can use the following free Player, it will play nearly every video formats.

                 https://www.videolan.org/vlc/download-winrt.html

Note: It is very easy to use, but please use the following Guide

             https://azbigmedia.com/lifestyle/consumer-news/how-to-use-vlc-media-player-a-beginners-guide/

Regards.