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‎07-28-2023 09:02 AM

HP Recommended

Hopefully someone can help me. Seems like this is a known issue that several experience. I have an HP SSD EX950 m.2 2TB that has died and is under warranty however the HP support site is garbage and it doesn't recognize my SN so I can't check status or get help etc. 
@HP how can I get this fixed? The drive has a 5 yr warranty and I am within that time frame. Please help me solve this issue. 

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3 people had the same question
1 REPLY 1

‎07-31-2023 09:38 AM

HP Recommended

Hi @swpowe 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issue.

 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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