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‎10-04-2019 03:00 PM

HP Recommended
Product: EliteDesk 705 G4 SFF
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I got issues trying to update  to Ryzen 5 2600 processor

Currently the processor is AMD PRO A10-9700 R7, I installed the latest BIOS HP Q15 Vers. 02.08.00.

But when I installed AMD Ryzen 5 2600 it doesn't work... the screen still black and cannot access bios

Do I miss something, with the latest bios it should work

 

Thanks

1 person had the same question
2 REPLIES 2

‎10-05-2019 11:39 AM

HP Recommended

@PabloTrucutu 

The following is rated for your unit:

AMD Ryzen 5 PRO 2400G APU with AMD Radeon Vega Graphics 11

Source

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎10-10-2019 04:30 AM

HP Recommended

@Wb2001

 

With the latest bios the AMD Ryzen 5 2600 processor should works

http://www8.hp.com/h20195/V2/GetPDF.aspx/4aa7-3223eee

 

 

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