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- Re: EliteDesk 800 G3 Mini - Addon RS232 serial option

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10-03-2018 11:30 AM
Hi,
We used the RS232 (serial) Option Board P/N 834953-001 for the 800 G2 Mini models but, now the design of the option board has changed for the 800 G3 Mini models. Does anyone know if there is a RS232 Option available for the EliteDesk 800 G3 mini series and if so, what is the part number?
Rob
10-03-2018 11:35 AM
From the HP Part Surfer web-site:
Part number 834953-001 is used in more than 200 HP products.
Click here to see the complete list of products.
I am guessing that if you expand that list, you may find that the part is used in your desired model.
10-03-2018 11:44 AM
Thanks for your quick reply.
I am not able to locate the NEW part number required for the G3 models. The G1/G2 models use p/n 834953-001 (SPS-PCA STAG-S RS232 Option Board DM15). However, this will not fit the G3 models.
10-03-2018 05:59 PM
for the 800 G3 HP makes a combined Serial/PS2 adapter instead of just a serial adapter
https://www.amazon.com/HP-serial-PS-adapter-1VD82AA/dp/B077YLQGGR
https://www.insight.com/en_US/buy/product/1VD82AA/HP%20INC/1VD82AA/HP--serial--PS2-adapter/
10-03-2018 06:09 PM
Thanks for your reply. However, I fail to see how this could possible fit a G3 Mini.
https://store.hp.com/CanadaStore/Merch/Offer.aspx?p=b-hp-elitedesk-800-desktop-mini
I'm sure it works fine for Small Form factor or Tower.
Regards,
Rob
10-03-2018 06:16 PM
well there is allways the USB to serial adapters,... if you go this route stay with the major vendors to advoid getting the **bleep** chipsets that only semi work, ebay is full of these fake clone rs232 devices sold a low prices
even major resellers sometimes also get fooled, but they will usually quickly replace any fake adapters
10-03-2018 07:20 PM
Thanks for your advice. I'm not sure if the USB to serial adapters are any better today but, used these in the past, with Windows O/S and they seem to always work intermintently. Communication with the virtual com port stops and requires an unplug/plug of the USB to reestablish comunications.
Does this mean that HP no longer has this option? Very hard to get the correct answer.
All documentation, that I have referenced, mentions the optional serial port.
http://www8.hp.com/h20195/V2/GetPDF.aspx/c05378305
I/O Ports – Optional
Serial (RS-232) 1 (optional)*
*Replaces 1 Video optional port
https://support.hp.com/ca-en/document/c05371240#AbT8
Optional
note:Replaces (1) video optional port
10-03-2018 07:58 PM
usb serial adapters today are light years better than when Vista/win 7 OS's were the current OS's
as i said the trick is to buy a proper one, and that means that the under 15.00 adapters need not apply
depending on your needs a usb serial adapter that supports the full rs 232 feature set can cost upwards of 75.00
read this site for more help and usb serial products
i personall have used the FTDI based adapters and they run rings around the cheaper profilic adapters
http://www.usconverters.com/index.php?main_page=page&id=62&chapter=0