-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Elitedesk 800 g4 DM Ryzen 5 - unable to update BIOS firmware

Create an account on the HP Community to personalize your profile and ask a question
03-15-2023 05:23 PM
I tried to update the BIOS via network on my Elitedesk 800 g4 ryzen 5. Although there are no errors as such, the firmware update fails to complete successfully.
The issue is something to do with onboard PD Front1 which the update process states is being updated from 6.8.0 to 6.8.0. It attempts to do this but then proceeds no further.
Any ideas?
Full BIOS update procedure, at the point the video stops, the system just goes into normal boot:
03-18-2023 10:26 AM
I suggest downloading the BIOS version from the driver portal here.
https://ftp.hp.com/pub/softpaq/sp144001-144500/sp144200.exe
Then make certain that the bitlocker admin code is available and pause the Bitlocker (BDE).
Now you should be able to install the update manually.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"