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HP Recommended

Hello,

 

I have an hardware issue, very possibly due to my PC powering off during a Bios update..

 

I have now errors everywhere, I cannot open folders (corrupted data) etc.. et now that I did à New restart the PC is indicating me the Smart Hard disk error : imminent failure

 

> Now, how can I safely copy the data to an external hdd ?

Currently i am still on the error screen.

I can either : launch system diagnosis 

Continue startup as usual

 

Julien

2 REPLIES 2
HP Recommended

"very possibly due to my PC powering off during a Bios update.."

 

It sounds like you may have bricked your PC. Good luck on getting data from the hard disk.

 

Powering off during a BIOS update is , next to pouring water in the laptop, is perhaps the worst thing you can do to a laptop.

 

That is why you were warned not to power off as part of the BIOS update messaging when the update began.

 

You can try the following:

 

Replace the hard disk and reinstall Windows.

 

You can also pay a recovery company €€ to attempt to recover your corrupted data.



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HP Recommended

Hello,

 

Thanks for the response.

 

I am actually not for confirmation but on info as to how concretely to :

- Copy all Hard Disk data to my external HDD.

- How to open/read the data in the usual respective softwares 

The data is surely not corrupted. Windows just tell it is but I imagine the data is actually still untouched for the bigger part. 

 

Thanks

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