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HP Recommended
Hp envy 13
Microsoft Windows 10 (64-bit)

I did a windows update! and after this update at restart a screen is put with an update of the bios! the problem is that the outcomes run in a loop. when I put to do the update I end up with the same page which asks me to do the update. likewise if i postpone it or didn't

1 REPLY 1
HP Recommended

@Yannis2

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

Please perform a BIOS Recovery and check if that helps

 

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

    Keyboard highlighting the key presses for BIOS recovery

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature 

 

Please refer to this Link: https://support.hp.com/in-en/document/c02693833

 

Keep me posted how it goes

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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