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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Ex900 Performance Issue

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01-23-2020 11:03 AM
Sir i purchased ex900 120GB on 3 sep 2019.After which my system is acting unresponsively.The ssd failed 3-4 to load windows 10 and now it is Causing my system not to start.The health dropped to 52 percent rapidly in 2 days.The speed of disk falls to 600MB read and 192MB write.
Solved! Go to Solution.
Accepted Solutions
01-27-2020 03:28 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are facing issues with the SSD.
Don’t worry, I assure you I will try my best to get this sorted.
Crystal Disk is third party software and I don’t have much information on the tool and the way it operates. I recommend you use the HP diagnostic tools to determine the hard drive health.
You can download HP hardware diagnostic tool from the below link.
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
01-27-2020 03:28 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are facing issues with the SSD.
Don’t worry, I assure you I will try my best to get this sorted.
Crystal Disk is third party software and I don’t have much information on the tool and the way it operates. I recommend you use the HP diagnostic tools to determine the hard drive health.
You can download HP hardware diagnostic tool from the below link.
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee