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HP Recommended
EX900 120GB
Microsoft Windows 10 (64-bit)

Sir i purchased ex900 120GB on 3 sep 2019.After which my system is acting unresponsively.The  ssd failed 3-4 to load windows 10 and now it is Causing my system not to start.The health dropped to 52 percent rapidly in 2 days.The speed of disk falls to 600MB read and 192MB write.

Spoiler
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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@MianTalha4163,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the SSD.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Crystal Disk is third party software and I don’t have much information on the tool and the way it operates. I recommend you use the HP diagnostic tools to determine the hard drive health.

 

You can download HP hardware diagnostic tool from the below link.

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

does the health of a ssd matters?

 

HP Recommended

@MianTalha4163,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the SSD.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Crystal Disk is third party software and I don’t have much information on the tool and the way it operates. I recommend you use the HP diagnostic tools to determine the hard drive health.

 

You can download HP hardware diagnostic tool from the below link.

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.