Create an account on the HP Community to personalize your profile and ask a question
04-05-2021 01:23 PM
I have connected an older HP 2GB USB HDD (MD2000h). It shows on File Explorer as HDDs F: (CD Launcher) and G:.The F: partition shows as a CDFS device and clicking it just gives a pause but does nothing. The G: says nothing about its file system or capacity. When I try to read G:, I get an error message saying that I need to format the drive.
At this stage, I don't want to reformat as I can't remember if there is anything important on it.
Can anyone suggest how to get it back to NTFS so I can check what files are on it?
Solved! Go to Solution.
04-05-2021 07:13 PM
@itma , welcome to the Community.
Here is a software that will help you save any data that is on the hard drive: https://www.easeus.com/storage-media-recovery/flash-drive-shows-up-as-cd-drive.html
I have not used the software, but it appears to have a Trial version to see what it can do for you without buying it. Read the information to see what you think.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-06-2021 07:07 AM
Many thanks, Old_geekster. That recovery program shows I have over 1.3GB and counting on HDD. It first did a Quick Scan, the easy stuff, I presume, and is now working on finding the more difficult stuff which takes about 6 hours for a 2TB drive. The trial version of the software only tells you what is on the drive. You need to buy the package ($70) to activate recovery.
Now that I have seen the website you sent me to, I have a better idea what to put in a Google search. It looks like there are a number of packages to address this problem.
Once I see what is on the drive in its totality I'll report back on what, if anything, I am going to do about it.
04-06-2021 11:21 AM
I have already tested this type of software, from memory, one had to be recuva
It may have changed since!
My problem was different because the hard drive had been erased by accident, but I had used multiple software because they don't always find the same thing ...
noted that it is advisable to have another external hard drive, to copy what is found ..
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem
04-06-2021 12:24 PM
Yes. I have a 4TB internal drive ready and waiting. That way, I can go over everything at leisure to keep what I want and throw out the rest. The recovery program is picking up a lot of previously deleted files. It is serendipity that some of those (the free version of the recovery program gives a limited review) are files I'm glad to see again.