-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- FAILURE ID : QC2AJ3-8NBC67-GXGGRG-610603 PRODUCT ID : 1KV34...

Create an account on the HP Community to personalize your profile and ask a question
07-17-2024 12:48 PM
Help windows 11 crashed and now it says it can't find my os. I've gotten a different error everything I try to boot back on. First drive Q couldn't be found(I have no drive Q) then short DST, now long DST and Failure ID: QC2AJ3-8NBC67-GXGGRG-61C603. I can't get into advance start up or troubleshooting. Only the Hp PC diagnostics UEFI
Solved! Go to Solution.
Accepted Solutions
07-17-2024 01:25 PM - edited 07-17-2024 01:27 PM
Welcome to our HP community forum!
The error ID code on your HP Notebook 17-bs061st (1KV34UA) means this:
It appears that your primary (boot) drive developed a critical error and needs to be replaced. As the message says, please back up your personal files (if you can) to a flash drive or external hard drive as soon as you can.
Kind Regards,
NonSequitur777
07-17-2024 01:25 PM - edited 07-17-2024 01:27 PM
Welcome to our HP community forum!
The error ID code on your HP Notebook 17-bs061st (1KV34UA) means this:
It appears that your primary (boot) drive developed a critical error and needs to be replaced. As the message says, please back up your personal files (if you can) to a flash drive or external hard drive as soon as you can.
Kind Regards,
NonSequitur777