FPS DROP - HP Omen 25L Gaming Desktop GT15-0324 - Terrible Framerate

[lancealx]

So I have the Omen 25L desktop. 3060TI GPU, 5700G CPU. 

I'm getting terrible framerate drops and swings. I tried borderlands 2 with medium settings. I couldn't maintain 60 fps. Fortnite swings from 120 - 15 FPS and continues swinging up and down.

I've tried many things to get it working better:

DDU to uninstall GPU driver and reinstall

Chipset re-install. (HP does not allow you to use AMD adrenaline)

Updated BIOS to latest. 

Used HP support assistant to get latest updates.

Accessed BIOS to disable TPU. 

No luck so far. Is this solvable? If not, can I upgrade my CPU in this PC? It seems the CPU may be the problem after reading lots of posts and complaints. I used HWmonitor to watch utilization, the CPU will run up to 120% then fluctuate a lot during game play.

[NonSequitur777]

@lancealx,

Welcome to our HP community forum!

Two things.

First, follow these Windows 11 optimization instructions to the letter: (2223) 🔧 Get MORE FPS in ALL GAMES! *ADVANCED* Windows Settings for performance - YouTube.

Second, Your OMEN by HP 25L Gaming Desktop PC GT15-0000a (4Q9S4AV) as fitted with the HanaL motherboard (SSID: 89EB), can be upgraded to a Ryzen 9 5900X (3.70 GHz up to 4.80 GHz, 12-Cores, 24-Threads), as seen here. This processor sports a 105-watt TDP, thus watch the processors temps carefully in order to ascertain if a heatsink upgrade is in order.

You should have at least (a matching) 2x16GB of DDR4 PC4-25600, 3200 MHz, Non-ECC, UDIMM, 288-pin RAM kit.

And lest I should forget, make sure that your primary (boot) drive is an M.2 NVMe SSD.

Kind Regards,

NonSequitur777

[lancealx]

Thanks for the reply NonSequitur. The video was helpful. But unfortunately framerate problems still occurred.

I did however find a solution. Apparently AMD has a bug with the TPM on some CPUs. AMD released a firmware fix for the TPM issue a couple years ago but it seems this Omen MOBO even with the latest firmware does not have that fix applied.

I disabled bitlocker entirely, Hid/disabled the TPU in BIOS, booted into windows and cleared the TPU, Then disabled the AMD PSP device under security devices in device manager. (Warning! don't do any of these steps without your bitlocker recovery keys. https://aka.ms/myrecoverykey)

This was a game changer, made a big difference in my frame rates & screen tearing is GONE!

APEX was 60 with tearing, now 144+ with NO drops no tearing.

Borderlands 2 was 60 with drops now 120+ with max settings. (physx turned down)

Fortnite was 20-100 now 100+ with little drops and high settings. I had to use DLSS to get best performance.

Halflife 2 - was 60 FPS w/extreme tearing and frame drops, now 300+FPS no tearing and no v-sync

COD MW2 -  300-600 FPS, no tearing.

[NonSequitur777]

@lancealx,

Outstanding! -Thank you for following up and sharing the solution to your issue.

Kind Regards,

NonSequitur777