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ChrisSP1
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Message 1 of 3
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Failed fan

HP Recommended
HP Pavilion 570-p076na
Microsoft Windows 10 (64-bit)

Upon boot-up I get a warning sign after the box sounds as though it has revved up, saying that there is a fan fault, and will close down. There is an option (which quickly disappears) to keep going if you hit 'return'. That seems to work. Being cautious and very inexperienced, I replaced the main fan next to the rear grill and thoroughly cleaned out the box, only to find that there are three fans, and a slightly different message - it seems that it is CPU fan 90B.

Does anyone know a part number/cost/source for this, please?!

2 REPLIES 2
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 3
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@ChrisSP1

 

I reviewed your post and I understand that you are getting a system fan 90B error on startup.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

You can contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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wb2001
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Message 3 of 3
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This is for information only,  the fan can be removed (4) screws.

CPU fan  is a PWM 4 pin type. Likely 80mm, but here is how to measure.

  IF IT IS an 80mm, You want a fan with 800-2500 RPM

https://www.newegg.com/startech-fan8025pwm-case-fan/p/N82E16835230045?Description=80mm%20pwm%20fan&c...

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