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‎03-17-2024 09:29 AM

HP Recommended
Product: HP Pavilion x360 - 14m-dh1003dx
Operating System: Microsoft Windows 11

Ran a Drag and Drop Test on 2 different Mouses. It would not Drag and Drop Right to Left. They work fine on my desktop. It's not the mouses. 

 

Failure ID: 9TXX23-000C2D-GXGKGK-G1X013

 

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3 REPLIES 3

‎03-18-2024 10:18 AM

HP Recommended

To see what the code means, please fill in the form on the linked screen:


https://support.hp.com/us-en/contact/diag



I am a volunteer and I do not work for, nor represent, HP
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‎03-19-2024 01:15 PM

HP Recommended

SSBlake_0-1710875676569.png

I did try different mouses though and came up with the same thing. I can't find any additional information on where to go from here anywhere

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‎03-19-2024 01:17 PM

HP Recommended

Are these mice wireless or wired? Were either connected when you ran the test?



I am a volunteer and I do not work for, nor represent, HP
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