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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Failure ID Hard Drive
Create an account on the HP Community to personalize your profile and ask a question
09-25-2018 04:15 AM
Hi, the hard drive quick test produced the following result:
Testing Drive: 1
Hard Drive SMART Check: FAILED
FAILURE ID: RU2C81-7AA98C-MFPV6J-60DG03
PRODUCT ID: F9G48EA#ABZ
Solved! Go to Solution.
Accepted Solutions
09-25-2018 06:12 AM
Hi Rajola,
You're very welcome.
You ran a HDD quick test for a reason.
Time to back up files and replace the failing HDD. Replace the 5400 rpm platter disk with a similar sized 2.5 inch SSD. You could also buy a 250 GB SSD or a 500 GB SSD if you don't need the storage and you don't rely on HP's W8.1 recovery software.
This will give your Notebook a nice boost in performance.
The current disk could still be usable for a while but the clock is ticking.
Regards
09-25-2018 06:12 AM
Hi Rajola,
You're very welcome.
You ran a HDD quick test for a reason.
Time to back up files and replace the failing HDD. Replace the 5400 rpm platter disk with a similar sized 2.5 inch SSD. You could also buy a 250 GB SSD or a 500 GB SSD if you don't need the storage and you don't rely on HP's W8.1 recovery software.
This will give your Notebook a nice boost in performance.
The current disk could still be usable for a while but the clock is ticking.
Regards
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