Failure details - IRQ-kontroll

[Bergabo]

I have a HP Pavilion 500-312no. A bit old, but not bad... until now. When i scanned  with HP PC Hardware Diagnostics i got the following message: 

GGFALJ-77KA14-X87R7G-88AX13 Failure details - IRQ-kontroll:

VIKTIGT:

Ett kommunikationsproblem upptäcktes mellan nätverksporten och moderkortet. Kortet kan behöva bytas ut eller moderkortet kan behöva repareras.

For those of you who are not fluent in Swedish; it basically says that it is a serious problem that stopps communication between the motherboard and the network gate.

I have no guarantee so I am at your mercy for suggestions. / Bergabo

[Echo_Lake]

@Bergabo
Thank you for posting on HP Support Community.

After reading your post, I did go through the failure ID decoder and found that Network Card IRQ Failure. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to resolve this hardware issue. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.