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‎11-03-2021 04:35 PM - edited ‎11-03-2021 05:08 PM

HP Recommended
Product: OMEN 30L Desktop - GT13-0014
Operating System: Microsoft Windows 10 (64-bit)

-----------------------------------------------------DISREGARD---------------------------------------------------

Bought a 1TB SSD, plugged it into a cable that was already connected, went through the Virtual Assistant for help. I can't get it to see this drive. I'm not totally computer illiterate and have built PCs before but this is driving me up the wall. (Note: I upgraded the RAM a few months ago with no issues.) Thanks

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1 REPLY 1

‎11-04-2021 01:34 PM

HP Recommended

@LibertasAnLetum -- DISREGARD

 

Really?

 

When you enter BIOS SETUP, is it detected?

While Windows is running, you will need to "initialize" it, and assign a drive-letter, to complete the "detection".

 

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