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‎01-17-2024 10:03 AM

HP Recommended
Product: OMEN by HP 25L Gaming Desktop PC GT15-0000i (3Y5U6AV)

Hello,

So, I have a problem with my Omen. The CPU fan is defective (probably a bearing issue) and making noises. Firstly, I would like to find out which fan is installed, as I unfortunately did not receive any information from HP. Additionally, I wanted to ask if any of you have ever had a defective CPU fan? I still have a warranty, so I assume that HP will provide me with a replacement fan.

 

Thank you for your help

Category:
1 REPLY 1

‎01-19-2024 11:04 AM

HP Recommended

Hi @DeNo_3,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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