Fan not working

[Tanishq004]

One of my cooling fan just stoped working

[Sneha_01]

Hi @Tanishq004,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If one of the cooling fans in your HP laptop has stopped working, it’s important to address this issue promptly to avoid overheating and potential damage to the internal components. Here are the steps you can take to troubleshoot and potentially resolve the issue:

1. Check for Dust and Debris

Dust and debris can block the fan and prevent it from spinning properly.

• Turn off your laptop and unplug it from the power source.
• Remove the battery (if removable) for safety.
• Use a compressed air canister to blow out dust and debris from the fan vents. Be gentle to avoid damaging the internal components.

2. Perform a Hard Reset

Sometimes, a hard reset can resolve fan-related issues.

• Turn off the laptop and disconnect all external devices.
• Remove the battery (if applicable).
• Press and hold the power button for about 15 seconds to discharge any residual power.
• Reconnect the battery and power on the laptop to see if the fan starts working.

3. Update BIOS

Outdated BIOS firmware can sometimes cause hardware issues.

• Visit the HP Support website.
• Enter your laptop model and download the latest BIOS update.
• Follow the on-screen instructions to update the BIOS.

4. Check Fan Status in BIOS

The BIOS/UEFI setup utility often provides information about the system's hardware, including the status of cooling fans.

• Restart your laptop and press the appropriate key to enter the BIOS/UEFI setup (often F10, Esc, or Del).
• Navigate to the Hardware Monitor or System Health section to check the status of the fans.
• Ensure the fan control settings are enabled and set to auto or default.

5. Use Diagnostic Tools

HP laptops often come with built-in diagnostic tools to check hardware functionality.

• Restart your laptop and press the appropriate key (often F2 or Esc) to enter the diagnostics menu.
• Run a system diagnostics test and check the results for any fan-related errors.

6. Replace the Fan

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support