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‎06-17-2020 02:54 AM

HP Recommended
Product: HP ENVY All-in-One 27-b1XX
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My internal fan just died.

Does anyone know what the size of the fan is?

 

Thanks!

1 person had the same question
7 REPLIES 7

‎06-22-2020 03:57 AM

HP Recommended

Please someone help.

Tags (1)
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‎06-24-2020 11:15 AM

HP Recommended

@Baha111

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎07-08-2020 04:06 AM

HP Recommended

I have found it after I opened the computer case, it is very easy to open when you know where the hidden screws are located.

Anyway, it says 

"DC BRUSHLESS 

DC12V  0.62A 

NS7CB01

-16C07

6033B0049301

 

REV:A01

 

MADE IN CHINA (WF)"

On top of the fan.

But I couldn't find it on the market, I have to buy a similar one then.

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‎07-08-2020 06:32 PM

HP Recommended

@Baha111,

Does this help?

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Fan-for-HP-envy-27-inch-All-in-...

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎07-14-2020 02:02 AM

HP Recommended

Hi,

Thank you for your reply.

It helps, but this item is out of stock everywhere.

A replacement cannot be found either.

What will be the solution?

 

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‎07-14-2020 06:51 AM

HP Recommended

@Baha111,

Clean the fan. Your could also mount an external fan on the back of the case.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎07-14-2020 11:50 AM

HP Recommended

Hi,

As I mentioned, the internal fan died, it doesn't spin, BIOS doesn't recognize it.

The external fan is fine.

I don't think this model is so old that no one produces the internal fan anymore.

Thanks for the reply, but my problem still remains.

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