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‎09-08-2020 05:12 PM

HP Recommended
Product: All in one 27"
Operating System: Microsoft Windows 10 (64-bit)

Have a brand new all-in-one 27", when the fan run it makes the sound of video calls for the other party, very bad, it sounds like a blender. I did not find any way to set the fan as "quite", on most computers there are settings, performance, balance and quiet. What gives? Also this is clearly a design issue, quite disappointing actually.

2 REPLIES 2

‎09-08-2020 05:25 PM - edited ‎09-08-2020 05:28 PM

HP Recommended

@geotrouvetout67,

There is only 1 fan in those units.  It is mounted over the CPU heatsink.

Noise has been an issued recently. I suggest you return it and get a desktop. You will be happy, I assure you.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎09-18-2020 07:22 PM

HP Recommended

Well, getting a desktop is not a solution. I have one already and I have an HP laptop which is very quiet but this is clearly a design issue. When doing Skype video the noise goes through the mic and it sounds like a blender. I have to say this is very disappointing from HP, I was expecting better. There should be a way to control the fan speed, most computers do have that capability, not finding it so far, I need to talk to HP customer service for a solution and returning it might be one, maybe Dell's "fan" better?

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