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- Fibre Optic Keeps cutting Out - Computer Too Old?

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05-03-2025 06:13 AM
Forced to go to fibre optic when copper wire failed and now internet cuts out many times a day. Support from the phone company suggests computer may be too old to work reliably with fibre optic. It's a desktop computer, Hp Pavilion 500-449 bought in 2006. Speed checks show around 50 mbps download, 29 mbps upload just now. Speed tests on cell phone hit close to 500 up and down. Are there things I can try upgrading in the computer to make it work better, more consistently, with fibre optic?
05-03-2025 07:36 AM - edited 05-03-2025 07:39 AM
If you are using wireless to connect to the internet, you can use a dual band USB wifi adapter.
Something like this: This adapter also has Bluetooth.
BTW: Your PC was released to market in September of 2014:
HP Pavilion 500-449 Desktop PC Product Specifications | HP® Support
05-03-2025 12:44 PM
Thank you. I have no idea what to do with that, where to put it. And, I thought this computer was only 10 years old, must have looked up the wrong bill.
Another possible correction suggested by a rival phone company who just happened to come to the door yesterday is the modem supplied by the phone company is out of date. The fibre optic line enters the house at the basement. The computer is one floor up and one room over, actually nearly on top of the modem, if that information helps?
05-03-2025 12:52 PM
You're very welcome.
You can plug the USB wifi adapter into a free USB port.
Your PC's wifi adapter only has a maximum throughput of 72 MBPS with an excellent signal, so if you are getting 50/29, that is par for the course.
I wouldn't be able to help you get more wifi speed out of your PC than I have already suggested.
05-03-2025 02:00 PM
Thank you again Paul. I think I was not clear, my main concern is not speed. I don't need 500 mbps. What I need is the internet to stay on. Will this adapter help with that? I actually had to re-connect to the internet just to reply to your first answer. The internet cuts out repeatedly. Usually I have to manually re-connect but sometimes it flips back on by itself.