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Barton4
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File access for HP SimpleSave sd500a on Mac

HP Recommended
HP SampleSave sd500a
macOS 10.15 Catalina

I have an old HP SimpleSave sd500a that I used to back up my previous HP Probook. I've been using a macbook for years now and recently dug up the SimpleSave to look through some photos. When plugged into my mac, I can see the photos and files and open them, but I don't have the option to delete them from the drive. I managed to boot up my old HP laptop and can delete the files from there, so I checked to see if writing access was restricted to that laptop. Both my HP and macbook show read and write access available to everyone. Considering I don't expect my HP laptop to last much longer, I'm trying to find a way to have full control over the files on other devices. Any thoughts are greatly appreciated.

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Dragon-Fur
Level 16
Level 16
34,499 26,045 3,183 10,042
Message 2 of 2
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@Barton4 

 

If you used SimpleSave software to back up the data, you must use the SimpleSave software to access the data.

Period.

 

Worse news:  The software is proprietary - that is, data is encrypted and locked to the software.

 

Can it get worse?

The drive is on borrowed time - these drives fail and / or the power supplies fail.

When the hardware fails, the data is essentially gone.

 

Solution:

Get the data off that disk while you can do so.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

 

 

 

Dragon-Fur

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Dragon-Fur
Level 16
Level 16
34,499 26,045 3,183 10,042
Message 2 of 2
Flag Post
HP Recommended

@Barton4 

 

If you used SimpleSave software to back up the data, you must use the SimpleSave software to access the data.

Period.

 

Worse news:  The software is proprietary - that is, data is encrypted and locked to the software.

 

Can it get worse?

The drive is on borrowed time - these drives fail and / or the power supplies fail.

When the hardware fails, the data is essentially gone.

 

Solution:

Get the data off that disk while you can do so.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

 

 

 

Dragon-Fur

Was this reply helpful? Yes No
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