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‎10-01-2019 04:29 PM

HP Recommended
Product: 500-431D
Operating System: Microsoft Windows 10 (64-bit)

Got an old desktop (HP 500-431D). I wanted to upgrade its processor a little bit. Can it still take the AMD A10-8750? This processor is still a FM2+, but is not listed in the upgrade information of the pc.

6 REPLIES 6

‎10-01-2019 04:32 PM - edited ‎10-01-2019 04:33 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I am taking your word this CPU upgrade is not listed by HP at the PC's Support site as a compatible processor.

 

It may or may not work. 

 

HP is not validating the A10 ( no BIOS microcode to see this CPU) on your PC.

 

Regards

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‎10-01-2019 05:14 PM

HP Recommended

I am wondering what makes it not compatible. A10-8750 has a steamroller micro architecture (as i read it), which is recognized by the chipset that i have.

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‎10-01-2019 05:25 PM

HP Recommended

Any update from HP guys? Could it be that the information given from the support site is not updated? Coz this A10-8750 is a newer released cpu than those listed.

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‎10-01-2019 05:26 PM - edited ‎10-01-2019 05:30 PM

HP Recommended

Hi Minefox,

 

All motherboard OEMs have to update the BIOS to see the CPU.

 

No Bios update for the specific processor results in a "unsupported CPU error" or BIOS error beep codes.

 

Try it, see what happens. You bear the cost if you cannot return the CPU for a refund.

 

Again, I did not check the A10 or your PC's Support site. Maybe the A10's TDP does not fit with your HP motherboard.

 

Regards

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‎10-01-2019 06:13 PM

HP Recommended

Yeah that's the risk i will be taking if i will upgrade. maybe wait for more inputs?

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‎10-01-2019 06:26 PM

HP Recommended

Hi,

 

Sounds like a good plan.

 

Maybe a different forum member can provide better recommendations.

 

Regards

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