Front lights

[mrmojo121]

So I have tried pretty much everything, including replacing the RGB board and my front lights are still not working.

Any ideas?

[Kuroi_Kenshi]

Hi @mrmojo121,

Welcome to the HP Support Community! We're thrilled to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're all ears! 

Best regards,

[mrmojo121]

Hi,

it’s an omen 30l, has the diamond light and circular light on the front panel. They don’t work, after weeks of flickering, coming on, coming off and now just not at all. 
Although the in case lights still work.

Thanks.

[Kuroi_Kenshi]

Hi @mrmojo121,

Thanks for the details! I understand your OMEN 30L front panel lights—the diamond and circular lights—aren’t working, even after replacing the RGB board, while the in-case lights still function. Let’s go through a few steps to troubleshoot this:

1. Check front panel connections

Power off the PC and unplug it.

Open the case and verify that the front panel light connectors are securely connected to the motherboard/RGB controller.

Sometimes a loose or misaligned connection can prevent front lights from functioning.

2. Inspect the RGB controller / hub

If your case uses an RGB hub separate from the motherboard, make sure the diamond and circular light cables are plugged into the correct ports.

Swap ports if possible to rule out a port failure.

3. Test with OMEN Gaming Hub

Ensure the OMEN Gaming Hub software is installed and up to date.

Open the RGB lighting settings and check if the front lights are detected and configured properly.

Try toggling profiles or resetting lighting to default.

4. Update firmware

Check for OMEN 30L BIOS and RGB firmware updates via HP Support.

Some lighting issues are resolved by firmware updates that address RGB controller detection.

5. Check for physical damage

If the lights flickered for weeks before completely going out, the LEDs themselves or the cables could be damaged.

Inspect for any broken wires, burnt connectors, or water/dust damage.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[mrmojo121]

Hi,

Thanks for all the info and help. I have done all the points on your list, in the past, although im going to follow your list another time, see if ive missed anything.

I will let you know the result.

Thanks again,

Paul.