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‎12-17-2025 04:50 PM

HP Recommended

So I've had this nvme ssd for less than 2 years and it's died. Try to get a warranty claim going and the serial number isn't recognized. Purchased through Amazon. Help 

3 REPLIES 3

‎12-22-2025 02:31 AM

HP Recommended

Hi @Jyve,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you are facing an issue with the HP Fx900 Pro SSD.

Could you please elaborate on the issue?

Please share the details in a private message.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

Jerry_57

HP Support

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


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‎12-24-2025 12:59 PM

HP Recommended

Sent a pm 

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‎12-25-2025 01:26 AM

HP Recommended

Hi @Jyve,

Thank you for sharing the serial number of the SSD.

We have sent you a private message for further help.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

Jerry_57

HP Support

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
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