GK100F MECHANICAL KEYBOARD KEYS PROBLEM

[Cloudbytes]

Good day, 

I bought my Keyboard 4 months ago and now I am experiencing problem with Q key and Space bar. whenever I tick Q it will type as Q= and when i use space bar it will show function of Right Click in the mouse. 

I have tried several solutions i found oinline but no luck. 

Hope you can help me. thanks 

[zoey7886]

@Cloudbytes, 

Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding GK100F MECHANICAL KEYBOARD KEYS PROBLEM! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I'm sorry to hear about the issue with your keyboard. Here are a few steps you can follow to troubleshoot and potentially resolve the issues you're experiencing with the Q key and the space bar:

1. Check Keyboard Settings:

   • Open the Control Panel on your computer, and go to "Keyboard" settings. Ensure that the correct language and input method are set.

2. Update or Reinstall Keyboard Drivers:

   • Go to the Device Manager on your computer.
   • Expand the "Keyboards" section.
   • Right-click on your keyboard device and select "Update driver."
   • If updating doesn't help, you can uninstall the driver and then restart your computer. Windows will automatically reinstall the driver.

3. Reset Keyboard Settings:

   • Sometimes, resetting keyboard settings can solve the issue. This can be done through your operating system's settings under the "Keyboard" section.

4. Check for Software Conflicts:

   • Some software may cause conflicts with your keyboard functions. Try closing any unnecessary programs running in the background to see if it resolves the issue.

5. Clean the Keyboard:

   • Dust and debris can sometimes cause keys to malfunction. Use compressed air to blow out any debris that might be stuck under the keys. Gently clean the keys with a damp cloth.

6. Test with Another Device:

   • Connect your keyboard to another computer to check if the issue persists. If the same issue occurs, the problem is likely with the keyboard itself.

7. Factory Reset:

   • If your keyboard has a reset mechanism (refer to your keyboard’s user manual), performing a factory reset may help.

Hope this helps! 

Take care, and have an amazing day!  

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Regards,