cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
mookfarr
New member
4 3 0 0
Message 1 of 7
314
Flag Post

GPU Upgrade for HP Pavilion Elite HPE-550f

HP Recommended
HP Pavilion Elite HPE-550f Desktop PC
Microsoft Windows 7 (64-bit)

Hello,

 

I have an old HP Pavilion Elite HPE-550f Desktop PC that I bought in 2010. I'm trying to upgrade the GPU, as the AMD ATI HD 5770 that came with it is having overheating problems (and noisy!) that I haven't been able to resolve. I understand there's some limitations for modern GPUs with this PC's mobo and BIOS, but I'm wondering if anyone can give me my best options. So far I've tried an RX 460 4GB and R7 370 4GB  with no success. Both just boot to a black screen. (I understand this may be because of UEFI compatibility.)

To get all the common questions out of the way:

  1. Yes, I fully reinstalled all the drivers using DDU.
  2. Yes, my monitor is working.
  3. Yes, I've tried different display inputs.
  4. Yes, my PSU is sufficient for the cards I've tried.
  5. No, I've haven't tried the cards on other PCs...I don't have any to try them on. But the fans do turn on...just no display output.

 

Thank you,

-Michael

6 REPLIES 6
Paul_Tikkanen
Level 21
Level 21
137,828 92,490 21,262 28,560
Message 2 of 7
Flag Post
HP Recommended

Hi, Michael:

 

Your PC has a legacy BIOS and in order to install a newer graphics card other than those I have listed below, your PC needs to have a BIOS version of 8.1x or newer and yours only goes up to 7.15.

 

You cannot install any graphics adapter newer than one of the AMD Radeon HD 6xxx cards, or a Nvidia GT(X) 6xx card.

Was this reply helpful? Yes No
mookfarr
Author
New member
4 3 0 0
Message 3 of 7
Flag Post
HP Recommended

Thank you for your timely reply. I see the HD 6690 was the last in that series. So, should this card work for me? https://www.techpowerup.com/gpu-specs/radeon-hd-6990.c275

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
137,828 92,490 21,262 28,560
Message 4 of 7
Flag Post
HP Recommended

You're very welcome.

 

That seems to be a mighty powerful card...certainly more powerful than the one you have now.

 

It has a 375W power draw and a 750W power supply is recommended, that is compared to your present card's 108W power draw and recommended 300 W P/S.

 

Does your PC's power supply have to 2 x 8 pin supplemental power connectors that card requires?

 

BIOS-wise, the card should work but I don't know if the rest of the PC can handle it.

 

I'd be looking more at the HD 6770 which is more in line with what you have now.

 

The HD 6790 might also be decent...It requires 2 x 6 pin supplemental power connectors.

 

AMD Radeon HD 6790 Specs | TechPowerUp GPU Database

 

 

 

 

 

 

 

 

Was this reply helpful? Yes No
mookfarr
Author
New member
4 3 0 0
Message 5 of 7
Flag Post
HP Recommended

Ah, yes. Thank you for mentioning that. I just quickly assumed all the older models would be compatible. Indeed, the PSU for my rig is only 460w and has but one 6-pin, so I'll have to look at something a bit less beefy. I'll see if I can find a deal for the HD 6770.

 

Again, thank you very much for your attention and prompt responses.

 

-Michael

Was this reply helpful? Yes No
mookfarr
Author
New member
4 3 0 0
Message 6 of 7
Flag Post
HP Recommended

Found a good deal on a XFX RADEON HD 6770. It'll take ~2 weeks to arrive. I'll update the thread about whether I can get it working.

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
137,828 92,490 21,262 28,560
Message 7 of 7
Flag Post
HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Looking forward to reading about the results how your PC's video card upgrade project went.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation