GPU fan speed reading 0 rpm in software, but it does spin. Also, thermal concerns.

[san_juan32]

GPU is 1650 Super (HP OEM) with latest driver installed. BIOS is HP proprietary (Erica 8643) and doesn't give me fan speed info. In HWMonitor, GPU-Z, MSI Afterburner and Geforce Experience, my GPU's fan tachometer never moves from 0 rpm, even though I've confirmed the fan to be spinning and can adjust its speed via Afterburner. Is this anything to be worried about? Is it just a sensor failure, with no practical problems with the hardware performance?

Also, I'm quickly hitting a GPU temp of 80-83c while gaming, which is close to the limit of what a 1650 Super can handle (87-92c). Benchmark videos on youtube of people with the same game settings and hardware have their GPU temps sit at 60-70c. Are higher temps normal for this model because of the case's subpar airflow? If anyone has this same model from HP (TG01-0023w), I would appreciate if you could tell me what temps you got while gaming. I want to know if my situation is an anomaly or if this high temp is expected.

Thank you for reading.

[Garp_senchau]

Hi @san_juan32, 

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

Check Fan Functionality

• Make sure the fan is physically spinning during gaming or heavy use.

Update Software & Drivers

• Double-check your GPU driver is the latest version from Nvidia or HP.

Clean Your PC

• Power off and unplug your PC.

• Open the case and gently remove dust from fans, vents, and components using compressed air.

Improve Airflow

• Ensure nothing blocks your case’s air intake or exhaust.

• Confirm all case fans (if any) are spinning properly.

BIOS Update

• Check HP’s website for any BIOS updates for your model (TG01-0023w) that might improve hardware monitoring.

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

Regards,