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HP Recommended
HP Pavilion 550-123a
Microsoft Windows 10 (64-bit)

hi, i have purchased the HP Pavilion 550-123a and ive noticed that it is using 1GB of Viedo ram and if i look up the gpu (AMD Radeon R5 330) it has 2Gb.

 

Figure : AMD Radeon R5 330 graphics card
View of Radeon R5 330 graphics card
  • Board: 4 layer
  • Dimensions: 4.518 in x 2.712 in
  • Memory size: 2 GB
  • Engine clock: 650 MHz
  • Memory clock: 900 MHz
  • Multi Display Support: N/A
  • Supports Blu-ray
  • Total power consumption: <25 W
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Doesn't look like anything is wrong... I think. Total being 2276, and part being shared and part dedicated. What told you that it wasn't using all GPU memory?

 

I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB

View solution in original post

28 REPLIES 28
HP Recommended

See if this guide helps you, you need to change the amount of VRAM allocated in the BIOS.

 

http://smallbusiness.chron.com/change-memory-allocated-graphics-card-58676.html

I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB
HP Recommended
I can’t seem to find it in the bios
HP Recommended

Did you see something called "UMA Frame Buffer Size"?

I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB
HP Recommended
Sorry, no
HP Recommended
To be honest, I don’t actually know if I was in the bois, cause all f1, f2 and delete had their own thing and none of them looked like the bios that I’m know of
HP Recommended

That's fine. Make sure the default video card is set to the 330 in the BIOS if it isn't already.

I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB
HP Recommended
The options only went to system diagnostics and system information, no bios
HP Recommended

That's odd. Try something in Windows for me...

 

 

Control Panel > System and Security > Power Options, and set it to "High Performance" if it is not there already.

I don't run HP, I just like helping others!

i7-3770 / MSI Z87-G43 / 16GB PNY DDR3 / Aorus RX580 / Ultra X4 750W / Sandisk U110 250GB SSD and 2x WD Velociraptors 300GB / Antec 1100 V2 / NZXT Respire T40 / Corsair SP120 RGB
HP Recommended
Already on high
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