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HP Recommended
p6-2104ed
Microsoft Windows 10 (64-bit)

Hi there! First time asker, and boy, do I have a tough one! (I think)

 

I'm installing a fresh new gpu in my son's kinda older Pavilion p6-2104ed. While the motherboard does have the required pci16 slot for the card, AND we've swapped the old PSU for a new one to provide extra power to the GPU with the six pin cable thing, but the system still won't boot into windows. It shows the HP logo, and then nothing. I've been able to install the drivers by booting it up into safe mode (somehow), but that didn't help either. My brother-in-law, who's built PC's before says the issue's probably related to the motherboard not recognizing the brand spanking new GPU as a GPU.

 

I hope somebody can help us out! My son keeps complaining his Fortnite skills diminish more and more every day he has to do without his PC..

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Pieremegoggel,

Sorry, it will not work. No matter what you try.

1) That unit is circa early 2012, and had WIN 7 OS, with BIOS 7.16 installed.

2) It can not be upgraded to UEFIvBIOS.

3) The GTX 1650 is a UEFI card.

4) The maximum suggested card is the GTX 660, required a 500-550W PSU.

 

If you had an I7-2700K CPU that would be the max allowed, and that is circa 2011.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

5 REPLIES 5
HP Recommended

Hi Piere,

Make sure anytime you install anything at all that the computer is shut down and the power cord is unplugged.

 

Also look over the gpu and psu and confirm you have everything plugged in correctly.

 

That said, more often than not when a new gpu doesn't work it's because the card isn't fully inserted I to the receptacle, kill the power and make sure the gpu is pushed in all the way. Then try it again.

 

If that doesn't do it, pull the 2 memory sticks out, put the first stick back into the first slot and try to boot again.

If that works, kill the power and add back the second memory stick and you're good to go.

 

Lastly, if it's a gpu from a different manufacturer(like going from Nvidia to AMD) you'll need to uninstall the old drivers before installing the new drivers.

*Just a community member, not an HP employee.
HP Recommended

@Pieremegoggel,

Sorry, it will not work. No matter what you try.

1) That unit is circa early 2012, and had WIN 7 OS, with BIOS 7.16 installed.

2) It can not be upgraded to UEFIvBIOS.

3) The GTX 1650 is a UEFI card.

4) The maximum suggested card is the GTX 660, required a 500-550W PSU.

 

If you had an I7-2700K CPU that would be the max allowed, and that is circa 2011.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

Hi @wb2001, thanks for replying. I understand that installing this GPU won't be possible, but I don't understand some of what you're saying after that. Would you mind elaborating a little? 

 

1) That unit is circa early 2012, and had WIN 7 OS, with BIOS 7.16 installed.

 

It now has WIN10 installed.

 

2) It can not be upgraded to UEFIvBIOS.

 

Ok.

 

3) The GTX 1650 is a UEFI card.

 

Ok.

 

4) The maximum suggested card is the GTX 660, required a 500-550W PSU.

 

Like I said in the first post, we replaced the original 300W PSU with a new one, which happens to be one that delivers 500W.

 

If you had an I7-2700K CPU that would be the max allowed, and that is circa 2011.

 

It actually has an i7-2600K CPU. That's probably worse.

 

I guess my question is; What parts do I need to replace to make the computer recognize the GPU? Is it the CPU, the motherboard, or possibly both?

HP Recommended

@Pieremegoggel,

There is no way to force a UEFI GPU card to accept a Legacy 7.16 BIOS.

The motherboard BIOS is Legacy, and that can not be changed.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

Alright, so the motherboard is the culprit. What motherboard would you advise? Or does it really not matter? 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.