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- GeForce GT 710 install not letting PC boot on Pavillion HPE ...

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03-21-2020 02:00 PM
After installing the MSI Gaming GeForce GT 710 2GB GDRR3 64-bit HDCP Support DirectX 12 OpenGL 4.5 Single Fan Low Profile Graphics Card (GT 710 2GD3 LP) graphics card, my PC will not boot up. I just get a black screen and a few beeps 15-20 seconds apart. I have read a ton of posts about this issue but nothing I see fits my exact situation and PC configuration. It seems like this card should work with the PSU of 300W and UEFI BIOS mode.
I wanted to post this first before I attempt to update the BIOS and hopefully fix it (as in this case - https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Upgrade-BIOS/td-p/7081866) or ditch the card and buy a new one. It seems possible to get cards not found here to work - http://www.pc-specs.com/mobo/HP/HP_IPISB-CH2_(Chicago)/1627/Compatible_GPUs.
Thanks for any help with this.
Card Info:
- Chipset: NVIDIA GeForce GT 710;Maximum Displays : 2
- GT 710 2GD3 LP
- Video Memory: 2GB DDR3/Memory Clock: 1600 MHz/Memory Interface: 64 bit
- 300W System Power Supply Requirement; Interface is PCI express 2.0 x16 uses x8
- Connectors: VGA, DVI D Dual Link, HDMI; Form Factor: Low profile
System Info:
- HP Pavilion Elite h8-1210t
- Product number: A5U29AV
- Motherboard Manufacturer: Pegatron IPISB-CH2, HP: Chicago
- PCI Express x16: 1
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Accepted Solutions
03-21-2020 02:18 PM
Hi:
The reason the card doesn't work is because your PC only has a BIOS version 7.xx and that card requires a BIOS version 8.xx or newer in order to work.
I checked your PC's support page, and there are no version 8.xx BIOS updates to update to.
The only suggestion I can offer other than using a legacy video card in your PC (Nvidia GT 6xx or older, AMD Radeon HD 6xxx or older), would be to watch this video and see if what worked for that person, also works for you...
https://www.youtube.com/watch?v=fkBTSlBW2oc
03-21-2020 07:22 PM
Thanks, Paul. Unfortunately, that trick from the video link did not work for me. However, the example in the video was done after upgrading BIOS version 7.16. Would there be any harm in trying to upgrade to the latest BIOS version 7.xx?
Also, my computer shipped with Microsoft Windows 7 Home that I upgraded to Windows 10 Home a few years ago. And looking at the below case, I am wondering if upgrading to any available 8.xx BIOS update would work. I realize that config and card are different than mine and that it's unsupported, but I am still hoping to make this card work somehow. Thanks
https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Upgrade-BIOS/td-p/7081866