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HP Recommended
HP ENVY Desktop TE01-2250xt CTO
Microsoft Windows 10 (32-bit)

My old 2007 HP pavilion finally died in Jan 2022. I got a new computer in Mar, but I want to grab all my files and pics off my old SATA HDD, which my diagnostics (at the time) said were still working even after my computer wouldn't boot after I downloaded an Intel "help" program. I can't contact Support because all I get is a loading screen every time I look at the website. Does anyone have any suggestions on what I could/should do?

To be clear: my problem is NOT with the ENVY desktop, just with trying to get the files of the old Pavilion HDD and the old computer had the Win10 32-bit on it. The new one runs Win11 64-bit.

Also a any way to contact tech support would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Angelmaat -- example of an adapter: 

 

   https://www.amazon.ca/Electop-Driver-Adapter-Power-Cable/dp/B01GYWI7IE

 

There is no "box" that encloses the adapter.

 

 

 

 

View solution in original post

6 REPLIES 6
HP Recommended

@Angelmaat 

 

Given no physically damages, the best solution is to use an adapter to connect your old HDD to new machine thru USB port. I believe the old HDD is a 3.5" HDD, you can use one enclosure such as

 

             https://www.amazon.com.au/ORICO-External-Enclosure-Tool-Free-Installation/dp/B01A4Y0HDG?th=1

 

There are many different enclosures around, and cheaper too.

 

Regards

BH
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@Banhien

 

And this will have the connections to support my dinosaur of a HDD?

HP Recommended

@Angelmaat -- And this will have the connections to support my dinosaur of a HDD?

 

Yes, if you choose the correct adapter.

 

I have 3 different adapters:

  1. for an "antique" laptop disk-drive (2.5-inches wide)
  2. for an "antique" desktop disk-drive (3.5 or 5.25 inches wide)
  3. any modern "SATA-interface" disk-drive -- hard-drive or SSD

Some of the adapters also have a power-supply, because the USB interface may not send enough power to operate the disk-drive.

 

HP Recommended

What's the difference between an enclosure and an adapter? I want to get the right thing.

You all are being so helpful! Thank You!


@itsmyname wrote:

@Angelmaat -- And this will have the connections to support my dinosaur of a HDD?

 

Yes, if you choose the correct adapter.

 

I have 3 different adapters:

  1. for an "antique" laptop disk-drive (2.5-inches wide)
  2. for an "antique" desktop disk-drive (3.5 or 5.25 inches wide)
  3. any modern "SATA-interface" disk-drive -- hard-drive or SSD

Some of the adapters also have a power-supply, because the USB interface may not send enough power to operate the disk-drive.

 


 

HP Recommended

@Angelmaat -- example of an adapter: 

 

   https://www.amazon.ca/Electop-Driver-Adapter-Power-Cable/dp/B01GYWI7IE

 

There is no "box" that encloses the adapter.

 

 

 

 

HP Recommended

Thank You! I had been looking at something like this, but wasn't sure if it would work! I appreciate your time and patience!


@itsmyname wrote:

@Angelmaat -- example of an adapter: 

 

   https://www.amazon.ca/Electop-Driver-Adapter-Power-Cable/dp/B01GYWI7IE

 

There is no "box" that encloses the adapter.

 

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