Gpu upgrade and black screen

[Vahidsorena]

hi 

i didnt have any graphic cards and got a gtx670 gpu from my friend and it works normal , then i wanted to uppgrade to another one and got gtx1050ti and when i install i dont get any screen , gpu fans turn on 5 minutes and then it shut down and i dont see any screen at all.

my previous gpu gtx 670 had extra cable to connect to psu , but this one gtx1050ti dont have any place to connect any cable and i just install it to motherbord , dont know what is the isuuse.

my psu is 310W , but i dont think psu is the problem .

any one can help me with this?

[A_Gayathri]

Hi @Vahidsorena,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Desktop PC M01-F1000i (8BX08AV)  Gpu upgrade and black screen Not to worry I will help you to get a resolution to resolve the issue.

May I know  

Do you see an HP Logo when you try to turn on the unit and then the screen goes blank or blue screen, If Blue screen Have observed any error message?

Or the unit is not turning On at all 

Do You see a light glowing on the power button and next to the charging Port? 

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

After the above  troubleshooting steps if the unit  turns on 

click here and follow the troubleshooting steps- How to Fix a Black Screen on Your Computer

Please  update Windows and HP support assistances updates 

And update Bios and other drivers please click on the link. to update the drivers. 

follow this link to run the test hardware test 

Also, try updating the computer:

Step 1 Windows Updates - 

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on Install and restart the computer. 

Step 2 HP Support Assistant Updates:

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on Install and restart the computer. 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[erico]

Even the GTX 670 had a 500W minimum PSU requirement from NVIDIA GeForce. You were lucky that it worked.

https://www.nvidia.com/en-us/geforce/graphics-cards/geforce-gtx-670/specifications/

You may have stressed the motherboard with the power requirement of your previous GPU. 

The GTX 1050 Ti has a much lower power requirement, but the previous GPU upgrade may have stressed the PCIe slot.

https://www.nvidia.com/en-gb/geforce/graphics-cards/geforce-gtx-1050-ti/specifications/