Granatia para HP ssd ex900 m.2 1tb

[IEPS]

Necesito validar garantía de HP SSD ex900 m2 1tb para reposición de dispositivo por daño de fábrica. N/S:HACE43341600834.

[Raj_05]

Hey

Hope you are doing fine!

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[IEPS]

Dear Comunity HP Support,

I am contacting you to request guidance on how to process the warranty for my HP 1TB EX900 M.2 SSD.

The device has what appears to be factory damage and is less than a year old. I have attempted to validate the warranty through your website's main page, using both the serial number (edited) and the part numbers, but I have been unable to get the system to recognize it or find any information.

Given this situation, could you please tell me which specific department or channel I should contact to validate the warranty and arrange for a possible replacement of my SSD? I need to know the proper procedure and the relevant contacts for my case.

I appreciate your prompt response and any guidance you may have.

Best regards.

[Max3Aj]

@IEPS, Welcome to the HP Support Community 

  

I understand you are facing an issue with your SSD. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support