• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Envy TE01-5xxx
Microsoft Windows 11

My daughter bought a HP Envy TE01-5xxx and it only has 1 hdmi. SHe needs 2 so that she can use 2 monitors. She has tried getting a splitter/extender and it will not work. It works on her android phone so we know it is not the splitter/extender. Is there an internal slot that where she can upgrade the graphic card as the one in computer now is integrated into motherboard? If so, what graphic card do you recommend. SHe only requires one more hdmi. The computer is for business, not gaming. I appreciate any help.

2 REPLIES 2
HP Recommended

You mention she needs a second HDMI but the TE01-5000i spec shows the RenoR motherboard has Intel UHD 730 which supports 2048x1536 for VGA

 

There should be no problem running FHD for two monitors , one vga, the other hdmi  each 1280x1020

 

There are only two expansion slots for RenoR motherboard

Expansion slots

  • (1) PCI Express Gen 4.0 x16 lanes

  • (1) PCI Express Gen 3.0 x1 lanes

If that slot is empty you could add a graphics card.  There is a list here but I need to know what size power supply you have.  If the 310 watt you may need to upgrade the power supply before adding a discrete graphics card.  

 

What is the product ID of your system?

What size power supply?

If the 310 watt, does it have an 8 pin PCIe power connector?

Our upgrade expert @NonSequitur777 may be able to help with an upgrade.

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

@BeemerBiker,

 

Thank you for the opportunity to contribute -here is my dime's worth feedback.

 

@JDLH

 

Btw, welcome to our HP Community forum!


Assuming your daughter's HP Envy TE01-5xxx as fitted with a RenoR motherboard (SSID: 8B3B) is powered by a 310-watt power supply (p/n: L10875-800 ) -please verify, can be upgraded with a 400-watt power supply with p/n: L04618-800 which is equipped with one 6+2-pin PCIe power cable, or a 500-watt power supply with p/n: L81009-800 / L77487-001 / L89233-001, which is equipped with one 6-pin and one 6+2-pin PCIe power cables.


However, before we consider upgrading your power supply in order to power a high(er)-end discrete graphics card, as @BeemerBiker mentioned, this PC has two video ports, one HDMI and one VGA video port:

 

NonSequitur777_0-1730308037589.png

 

The easiest (aka cheapest) solution would be to get a VGA to HDMI adapter like this Amazon purchase example: https://www.amazon.com/dp/B07121Y1Z3/ref=sspa_dk_detail_0?pd_rd_i=B07121Y1Z3&pd_rd_w=4eczA&content-i....

 

Now, using a video converter/adapter like the (quality) example I referenced, may be quirky.  For example, plugging in an HDMI-to-HDMI video cable to a monitor tends to work, whereas an HDMI-to-DP (DisplayPort) video cable tends not to work.  I wanted you to know that beforehand. Also, some users have commented that a video port converter/adapter sometimes causes the video image to be skewed slightly to the right, which can or cannot be easily remedied depending on the monitor/software you got.


Personally, I don't like video port converters/adapters much. I would seriously consider this affordable ($130) RX 550 4GB model graphics card which has dual HDMI ports and can be powered by your existing 310-watt power supply: https://www.amazon.com/dp/B0CH9XMLY8/ref=sspa_dk_detail_2?pd_rd_i=B0CH9XMLY8&pd_rd_w=jg9dZ&content-i....

 

And there you have it: two video options, the latter being more expensive but likely to provide better results.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.