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09-12-2024 02:52 PM
HI @Involve,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP laptop’s power button or another LED indicator is blinking green, it often signifies that the system is in a state of power-saving mode, such as sleep or hibernation, or it could be indicating a hardware issue. Here’s how you can troubleshoot and address this:
1. Check Power and Battery
- Ensure Power Supply: Make sure the power adapter is properly connected and the battery is charged. Sometimes a blinking green light can indicate the battery is charging or that there’s a power issue.
- Remove and Reinsert Battery: If your laptop has a removable battery, try removing it and then reinserting it. This can sometimes resolve power-related issues.
2. Perform a Hard Reset
A hard reset can sometimes clear temporary glitches:
- Turn Off the Laptop: Hold down the power button for about 10-15 seconds to force the laptop to turn off completely.
- Disconnect Power Supply: Unplug the power adapter and remove the battery (if removable).
- Press and Hold Power Button: With the power supply and battery disconnected, press and hold the power button for about 15 seconds. This discharges any residual power.
- Reconnect and Restart: Reconnect the battery and power adapter, then try turning the laptop back on.
3. Boot into Safe Mode
If the laptop turns on but gets stuck in a loop or doesn’t boot properly:
- Turn Off the Laptop: As mentioned earlier, hold down the power button to turn off the laptop completely.
- Turn On and Access Boot Menu: Turn on the laptop and immediately start pressing F8, Esc, or another key (depending on the model) to access the boot menu or Advanced Boot Options.
- Select Safe Mode: From the options, choose Safe Mode to see if you can boot into Windows with minimal drivers.
4. Check for Hardware Issues
- Inspect for Loose Components: Open the laptop (if you’re comfortable doing so) and check for any loose connections or components. Ensure that RAM and hard drive are properly seated.
- Listen for Beep Codes: If the laptop is producing beep codes, they can indicate specific hardware issues. Refer to your laptop’s manual for beep code meanings.
5. Verify BIOS/UEFI Settings
Sometimes, incorrect BIOS/UEFI settings can cause issues:
- Access BIOS/UEFI: Turn on your laptop and press the key to enter BIOS/UEFI (usually F2, F10, DEL, or Esc).
- Check Settings: Ensure that the settings are correct, especially related to boot order and hardware components.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support