• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended
HP Pavilion Gaming Desktop PC TG01-0000i (8BG56AV)
Microsoft Windows 11

My name is Seshagiri I need a new motherboard for the PC.  I have searched everywhere for it, I am not able to find. The problem is when I connect to my monitor using hdmi cable I get a message on screen saying hdmi status inactive.as all are aware that VGA port is inactive. And disabled I guess I tried with another cable  same issue.   Can you help me with this issue or shall I purchase another cabinet and use the working parts from the old computer i5  2.9 ghz  3060 graphic card. Any suggestion is a big welcome.

1 REPLY 1
HP Recommended

@Girirt,

 

Welcome to our peer-to-peer HP Community Forum!

 

Your HP Pavilion Gaming Desktop PC TG01-0000i (8BG56AV), as per: https://partsurfer.hp.com/partsurfer/?searchtext=328S2AA&searchby=product, is fitted with the Baker motherboard (SSID: 8767), with p/n: L75365-601 "ASSY,MBD, Baker, Intel CML-S,WIN".

 

In order to verify this, please type in: system information in your Windows search bar, and click on the System Information App.  When you look to the right of "BaseBoard Product", it should say 8767.  Please confirm.

 

If you are looking for a replacement Baker motherboard, search for "HP L75365-601" in Flipkart or AliExpress, for example.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.