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‎08-17-2023 11:54 AM

HP Recommended
Product: HP 24m 23.8-inch Display

Hi there, I have been using my HP 24m monitor for around a year when yesterday it refused to power on and the white light at the back of the display is no longer turning on. It's definitely not a software issue as I've used the monitor with various different laptops and devices and it's worked fine so definitely a hardware issue. My guess is that the port has been fried and is no longer receiving any power from the cable. Had a look online and seems to be a somewhat common problem but HP support doesn't have anything on it. 

Would be really grateful if anyone could help/comment on this/you have the same problem. 

Thanks. 

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