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HP Recommended

Hi all, I've been having g trouble with the above, I'm getting 4 beeps with the red LED, according to the manual for the pc this is a thermal issue, it doesn't give any white flashes after, thus I have no specific diagnosis, I've tried replacing the fan, to no avail, other than that, I can't think of anything? It's not a socketed cpu so the only thing I can do is mess with the fan really, but no progress.

Any ideas and suggestions appreciated, Also, I know it's a thermal issue but someone's bound to suggest it, so yes, I've already tried repeating and replacing the RAM, And resetting the CMOS

4 REPLIES 4
HP Recommended

Hi:

 

On the older model PC's 4 beeps/red flashing light only means a power issue of some kind.

 

See the troubleshooting guide, Appendix A, page 58 for how to troubleshoot the 4-beep code error.

 

c01516072.pdf (hp.com)

HP Recommended

hi

strange @Paul_Tikkanen  the manual here

 HP 260 G2 Desktop Mini PC - Maintenance and Service Guide

https://support.hp.com/us-en/product/hp-260-g2-desktop-mini-pc/10049306/manuals

4 Thermal

the specific manual for this model here indicates a temperature problem

https://support.hp.com/us-en/document/ish_1997210-1528385-16

all like the more generic manual

(CPU) might be overheating

computer temperature is too high

the MXM graphics card temperature is too high.

 

if the hp manuals are contradictory what to trust now!

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi, @Prométhée 

 

I have read the manual, and that is why I replied the way I did.

 

In the 260 G2 manual there must be a white blink code as well as a red one.

 

If an error is detected, specific patterns of long and short blinks, accompanied by long and short beeps (where
applicable) are used to identify the error. These patterns will make up a two-part code:
● Major – the category of the error
● Minor – the specific error within the category
NOTE: Single beep/blink codes are not used.

 

The old beep code pattern used single red beep codes.

 

The PC in question produced a single 4-beep code with no accompanying white blink code, which under the old system is a power error of some kind.

HP Recommended

yes, I know that, it's not new..
but why no mention in a specific document, that's what I say!

 

https://www.youtube.com/watch?v=250bqMU_iVw

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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