• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-17-2020 10:47 PM

HP Recommended
Product: HP 27-a227c Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I am trying to upgrade the SSD in my HP 27-a227c Pavilion . 

So I look up video on how to dissemble the HP.  I found some really good videos published by HP 

https://www.youtube.com/watch?v=_ZWb9bFCb1w

they show you how to remove every piece of hardware except the SSD m.2.

I don't see it anywhere in the video.

I have taken my HP apart and have removed the HD, but it is the 1tb old sata hd, not the ssd m.2

where the heck is the m.2 SSD located.

 

1 REPLY 1

‎09-23-2020 10:48 AM

HP Recommended

@cogonzalez

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

As per the Service Manual there are no SSD Hard drives http://h10032.www1.hp.com/ctg/Manual/c05158393

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.