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- HP 27-dp1016nl Desktop All-in-One hdmi in

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07-09-2021 10:36 AM
Hello, I just bought this computer thinking it had hdmi in (I need an all in one capable to be used as an external monitor).
HP Store product page clearly stated that it had HDMI IN (HP 27-dp1016nl Desktop All-in-One PC - HP Store Italia) but there is no button to switch to this mode, also there is only one HDMI port, which most likely is an HDMI OUT one.
Now, I asked for technical assistance through whatsapp and I was asked to do the most useless things immaginable. Updating windows, for example, or trying other devices to connect to hdmi, send a video where i connect the cable, stuff like that.
Keep in mind that I just asked where the button to switch modes was.
We've been at this for 2 days, no result, no admission that it is a mistake on the page.
Now, is someone reading this able to please confirm that this model does NOT, in fact, have an hdmi in port?
Thanks
Solved! Go to Solution.
Accepted Solutions
07-09-2021 05:05 PM
Its specs
https://support.hp.com/au-en/document/c06617237
It only has HDMI out at its back
- (1) RJ-45 Ethernet port
- (1) HDMI 1.4 port
- (1) Power input port
- (1) Headphone/microphone combo jack
- (2) USB 2.0 Type-A ports
- (2) USB 3.2 Gen 1 Type-A ports (5 Gbps data transfer)
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-09-2021 05:05 PM
Its specs
https://support.hp.com/au-en/document/c06617237
It only has HDMI out at its back
- (1) RJ-45 Ethernet port
- (1) HDMI 1.4 port
- (1) Power input port
- (1) Headphone/microphone combo jack
- (2) USB 2.0 Type-A ports
- (2) USB 3.2 Gen 1 Type-A ports (5 Gbps data transfer)
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.