• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Where can I buy a replacement power adaptor for this monitor? The monitor itself still works perfectly fine but the contact tip of the power adaptor which connects to the back of the monitor, seems to have developed an issue. The LED light initially started to go on and off, showing that power is not being delivered correctly. Now power is only delivered when I hold the power cable in a certain position to allow power delivery. Basically unusable without a new power cable. The ones I see online do not have the correct tip to plug into the monitor, usually the tip is designed to be compatible with laptops only. Any suggestions?

1 REPLY 1
HP Recommended

@Toste,

 

Welcome to our HP User Forum!

 

Your HP 27f 27-inch 4K Display (5ZP65AA), according to: https://partsurfer.hp.com/partsurfer?searchtext=5ZP65AA, is to be powered with this power adapter with p/n: L66508-001 "ADPTR, 45FE FH 45W 19.5V 2.3A DELTA".

 

As luck would have it, you can purchase this part for £30.00 via eBay-United Kingdom here: https://www.ebay.co.uk/itm/385660786162?hash=item59cb2c95f2:g:vtAAAOSwmCZkfYIM&amdata=enc%3AAQAIAAAA....

 

Hope this was helpful.

 

KInd Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.