HP 40L Ram Upgrade

[chattambulo]

Hello everybody! I have a HP 40L Gaming Desktop PC GT21-2010nl (intel 14700K, 4070Ti). I whould add other 32GB ram (2x16GB): the model is hp52u40s8ha-16frae, should be a Kingston Fury... There are difference between "standard" kingston and HP branded ram? where can i buy? Any suggestion please? Thanks!

[Irfan_06]

Hi @chattambulo,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are looking for information related to upgrading ram on your PC.

We appreciate your understanding and patience.

I've sent you a private message with the instructions to get in touch with the HP shopping team to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[chattambulo]

The sales support team replied to me in an embarrassing way. They have no idea of the product:

La ringrazio per la sua email riguardo all'acquisto di ulteriori banchi di RAM per il suo HP OMEN 40L Desktop GT21-2010nl (A18XHEA). Desidero informarla che il suo computer supporta tipicamente moduli di memoria DDR4 e non sembra supportare moduli DDR5. Pertanto, i seguenti moduli di memoria DDR5 non possono essere installati sull'OMEN 40L Desktop GT21-2010nl: • Memoria NECC UDIMM DDR5 32 GB (1x32 GB) 4800 • Memoria SODIMM HP DDR5 5600 MHz da 32 GB • Memoria NECC UDIMM DDR5 16 GB (1x16 GB) 4800 Le consiglierei di cercare moduli di memoria DDR4 compatibili specificati per l'OMEN 40L Desktop GT21-2010nl nella documentazione del computer o sul sito di supporto HP. Se ha bisogno di ulteriori informazioni o assistenza, non esiti a contattarmi. Grazie e buona giornata. Cordiali saluti,

DDR4??? SODIMM??? Are they kidding???

I'm really disappointed.