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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Did you buy this separately or did they come with the PC?
In many cases, the new USB receivers are so small that they are actually placed INSIDE the mouse case. So, open the case and see if it is there.
I am a volunteer and I do not work for, nor represent, HP
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Since you bought it separately, you could try returning it -- but they are unlikely to take it back with a part missing.
As to HP, no -- because HP does not sell the receivers separately.
I am a volunteer and I do not work for, nor represent, HP
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