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- HP Community
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- HP 800 Wireless Keyboard Issue with Mac

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04-09-2020 03:03 AM
Hi there,
Recently bought HP 800 wireless keyboard set to use with Mac, unfortunately after that realized that it was not supported by HP at all. Mouse is just fine, keyboard only 2-3 buttons work (volume up-down etc.)
I really liked the keyboard, does anyone know kind of workaround to install driver if any.
Thanks in advance.
04-13-2020 11:27 AM
I reviewed your post and I understand that the keyboard is not working on the Mac computer.
Don’t worry, I assure you I will try my best to get this sorted.
HP keyboards and mice are not supported in the Mac environment. The INF(Driver) and software for the HP mouse and keyboard are for Microsoft Windows and cannot be run in a standard Mac OS environment.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
05-20-2020 04:53 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Have you tried the suggested troubleshooting steps?
- Is this first time setup with Mac Pro?
- Are you getting any error message or code while connecting the keyboard?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee