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‎01-29-2025 12:53 PM

HP Recommended
Operating System: Microsoft Windows 11

I currently have an HP 8643 Erica motherboard using an AMD Ryzen 5 3500 CPU. I need to update the motherboard's BIOS in order to upgrade the CPU to an AMD Ryzen 5600x. Where can I go to install the proper update (if there's even one available)?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2025 01:30 PM

HP Recommended

The motherboard does not support any Ryzen 5xxx series processors, and a BIOS update will not change that.

 

You can only install one of the processors listed for the Erica motherboard specs:

 

HP Desktop PCs - motherboard specifications, Erica | HP® Support

 

In order to provide you with the most recent BIOS update, I will need to know the full model number or product number of your PC.

 

 

 

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1 REPLY 1

‎01-29-2025 01:30 PM

HP Recommended

The motherboard does not support any Ryzen 5xxx series processors, and a BIOS update will not change that.

 

You can only install one of the processors listed for the Erica motherboard specs:

 

HP Desktop PCs - motherboard specifications, Erica | HP® Support

 

In order to provide you with the most recent BIOS update, I will need to know the full model number or product number of your PC.

 

 

 

1 person found this reply helpful
Was this reply helpful? Yes No
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