HP - A10 - Df0014

Vladifan · ‎07-13-2021

Where do I find the ports on an HP-A10 - DF0014. I am NOT a techie and all I want to be able to do is plug my phone in and download pics.

Prométhée · ‎07-13-2021

hi

Can you confirm a reference, with what you indicate I find this model
product number 9ED57AA
is this this one, if not, please give the correct reference

if it's this one

HP All-in-One - 24-df0014

Ports

1 headphone/microphone combo; 2 SuperSpeed USB Type-A 5Gbps signaling rate; 2 USB 2.0 Type-A

Back I/O ports

(2) USB 3.2 Gen 1 Type-A ports
(2) USB 2.0 Type-A ports
(1) RJ-45 Ethernet port
(1) HDMI 1.4 port
(1) Headphone/microphone combo jack

Side I/O ports

(1) USB 3.2 Gen 1 Type-A port

there seems to be no explanatory picture here
if this is not enough tell me
I doubt I will find better, but I can try to look

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Desktop-Knowledge-Base
------------------------------------------------------------------------------------------------------------

View solution in original post

Prométhée · ‎07-13-2021

hi

Can you confirm a reference, with what you indicate I find this model
product number 9ED57AA
is this this one, if not, please give the correct reference

if it's this one

HP All-in-One - 24-df0014

Ports

1 headphone/microphone combo; 2 SuperSpeed USB Type-A 5Gbps signaling rate; 2 USB 2.0 Type-A

Back I/O ports

(2) USB 3.2 Gen 1 Type-A ports
(2) USB 2.0 Type-A ports
(1) RJ-45 Ethernet port
(1) HDMI 1.4 port
(1) Headphone/microphone combo jack

Side I/O ports

(1) USB 3.2 Gen 1 Type-A port

there seems to be no explanatory picture here
if this is not enough tell me
I doubt I will find better, but I can try to look

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Desktop-Knowledge-Base
------------------------------------------------------------------------------------------------------------

Vladifan · ‎07-14-2021

Dear Promethee: I see exactly what you're talking about and yes, you had the right reference.

As in, DUH! God forbid I should turn the monitor around and check the back, not just the side(s). Thank you!

Prométhée · ‎07-14-2021

You're welcome @Vladifan
If you have your answer, please mark the subject, it might help other users, in the same case!
Well, it's been a while since I bought an HP computer, but before we had at least a paper with some information
it looked like this

Guide d'installation rapide

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Desktop-Knowledge-Base
------------------------------------------------------------------------------------------------------------

Create an account on the HP Community to personalize your profile and ask a question

HP - A10 - Df0014