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‎02-22-2020 04:00 PM

HP Recommended
Product: HP All In One 24 f0xx
Operating System: Microsoft Windows 10 (64-bit)

I have a similar issue as the last post (which helped to get user manual) but I still need to purchase the RAM.  I tried the automated as well as the human chat features on HP's website but neither could get me closer to the RAM.

Any ideas would be very appreciated.

Product ID: 00325-96411-83827-AAOEM

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2020 04:08 PM - edited ‎02-22-2020 04:29 PM

HP Recommended

@Madpaddy44,

In order to assist you, please state the complete model number. What is the "xx".

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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4 REPLIES 4

‎02-22-2020 04:08 PM - edited ‎02-22-2020 04:29 PM

HP Recommended

@Madpaddy44,

In order to assist you, please state the complete model number. What is the "xx".

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎02-22-2020 04:35 PM

HP Recommended

Annotation 2020-02-22 153433.png

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‎02-22-2020 08:46 PM

HP Recommended

Apparently Windows cannot read the model and product info correctly, the underside of the computer shows this:

Model HP All-in-One PC

Model 24-10047c

ProdID 3LA31AA#ABA

 

How could they be so different - never mind, I don't need to be "re-disappointed".

 

Thanks again...

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‎02-23-2020 10:51 AM - edited ‎02-23-2020 11:48 AM

HP Recommended

@Madpaddy44,

The real truth is in your reply.

The 3La31AA is an HP 24-f0047c, as listed here and as defined here  and the best RAM is shown here.

It is the Crucial 16GB Kit (2 x 8GB) DDR4-3200 SODIMM

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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